Lacy.ai — Autonomous AI Phone Agents

AI Phone Agents manage critical client calls with accuracy and speed.

Lacy’s AI voice agents streamline phone communication in healthcare, legal, and real estate settings, handling appointment scheduling, intake, routing, and follow-ups with compliance-ready precision.

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24/7 Phone Line Coverage with No Downtime

Ensure full availability during nights, weekends, and holidays. AI Phone Agents provide always-on coverage, even when your team is offline or at capacity.

Conversational AI for Common Questions

Answer FAQs about billing, policy, intake steps, or availability using human-like voice AI. Reduce manual calls and improve the client experience.

Secure Workflow Automation from Calls

Trigger HIPAA-, GDPR-, or industry-compliant workflows, such as patient intake, document requests, or follow-ups, directly from a single AI-handled call.

Call Summaries, Recordings & CRM/EMR Sync

Each call is auto-transcribed, summarized, and synced to your systems, whether that’s an EMR, legal CRM, or transaction tracker.

Custom Logic for Compliance & Escalation

Configure your AI to follow industry protocols, flagging high-risk cases, escalating privacy-related issues, and following exact routing rules.

Real-Time Analytics for Service Optimization

Access insights into call volume, case types, resolution rates, and missed opportunities. Use AI analytics to improve responsiveness and operational planning.

Experience an AI Phone Agent Before You Commit

Create your free account to hear a live AI phone agent—fast, human-like, and built for real business calls.

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Try it yourself

Experience how our AI agents handle real conversations with customers. Create your free account now to see it in action.

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Deploy Your First AI Phone Agent in 3 Steps

1

Create Your Agent

Select tone, goal, and use case for your AI phone agent.

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2

Build Workflow

Drag-and-drop logic, scheduling, and CRM sync capabilities.

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3

Activate with a Number

Use 10 free minutes to test instantly. Buy minutes to go live.

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Free Build & test with 10 free minutes
$0
Core 1 agent, inbound only
$99/mo
Pro+ 25 agents, CRM sync
$299/mo
Business+ Unlimited agents, multilingual
$499/mo
Enterprise Custom developed solutions
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FAQs: AI Phone Agents Answering Inbound Calls

What are AI Phone Agents?

AI Phone Agents are intelligent, cloud-based voice assistants that automatically answer and manage inbound calls using natural-language understanding and enterprise-grade algorithms.

How do AI Phone Agents handle inbound calls?

Upon connection, the AI Phone Agent greets callers, interprets intent, and routes or resolves inquiries in real time—simulating a human conversation with tone and context awareness.

What are the benefits of inbound call automation?

Automating inbound calls reduces hold times, increases first-call resolution, and frees human agents for complex tasks, driving efficiency and customer satisfaction.

How quickly can AI Phone Agents be deployed?

Deployment takes under 5 minutes—configure your business logic, connect existing phone systems, and launch intelligent inbound call handling without code.

Can AI Phone Agents integrate with existing systems?

Yes. AI Phone Agents integrate seamlessly with VoIP providers, CRMs, and enterprise telephony platforms via secure APIs, ensuring continuity of your current infrastructure.

Do AI Phone Agents support 24/7 coverage?

Absolutely—our AI Phone Agents never sleep. They provide perpetual inbound call coverage, ensuring every caller is answered instantly, anytime.

How is customer data secured?

We employ end-to-end encryption, SOC-2 compliance, and ISO-certified data centers to safeguard all voice interactions and caller information.

Can I customize call workflows?

Yes. Configure escalation rules, routing logic, and personalized call scripts through an intuitive, no-code interface to match your business requirements.