Lacy.ai — Autonomous AI Phone Agents

Integrated AI SMS Automation, Powered by Your Stack

Enable intelligent, real-time SMS messaging through Lacy.ai’s workflow automation engine. While Lacy.ai doesn’t natively send SMS or emails, our platform is built to integrate seamlessly with leading AI-powered communication tools. Using our no-code workflow editor, businesses can automate end-to-end customer messaging across SMS and email, without writing a single line of code.

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Enterprise Automation Meets AI Messaging

Lacy.ai connects voice automation with modern messaging systems, no silos, no complexity. Our platform acts as the automation layer between your AI phone agents and the AI-powered SMS or email platforms your business already trusts. With flexible logic, conditional triggers, and powerful integrations, you can orchestrate intelligent communication across channels in real time.

Seamless Integration with AI Messaging Tools

Lacy.ai supports direct integration with SMS and email platforms like Twilio, Synapsa, Meera, and others, within a single automated flow.

Multi-Channel Messaging from One Workflow

Combine voice, SMS, and email actions in a unified sequence to ensure customers receive consistent communication across all channels.

Business Rule-Driven & Message Delivery

Configure advanced logic to determine when and why messages are sent, based on time of day, customer status, urgency, or lead source.

Regulatory Compliance & & Opt-Out Handling

Workflows can include consent tracking, opt-out support, and integration with tools that handle compliance requirements automatically.

Trigger AI Drip Campaigns Post-Call

After a call, Lacy.ai can launch SMS/email nurture campaigns through connected tools, keeping leads warm and follow-ups consistent.

Experience an AI Phone Agent Before You Commit

Create your free account to hear a live AI phone agent—fast, human-like, and built for real business calls.

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Try it yourself

Experience how our AI agents handle real conversations with customers. Create your free account now to see it in action.

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Deploy Your First AI Phone Agent in 3 Steps

1

Create Your Agent

Select tone, goal, and use case for your AI phone agent.

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2

Build Workflow

Drag-and-drop logic, scheduling, and CRM sync capabilities.

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3

Activate with a Number

Use 10 free minutes to test instantly. Buy minutes to go live.

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Free Build & test with 10 free minutes
$0
Core 1 agent, inbound only
$99/mo
Pro+ 25 agents, CRM sync
$299/mo
Business+ Unlimited agents, multilingual
$499/mo
Enterprise Custom developed solutions
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FAQs: AI Phone Agents Answering Inbound Calls

What are AI Phone Agents?

AI Phone Agents are intelligent, cloud-based voice assistants that automatically answer and manage inbound calls using natural-language understanding and enterprise-grade algorithms.

How do AI Phone Agents handle inbound calls?

Upon connection, the AI Phone Agent greets callers, interprets intent, and routes or resolves inquiries in real time—simulating a human conversation with tone and context awareness.

What are the benefits of inbound call automation?

Automating inbound calls reduces hold times, increases first-call resolution, and frees human agents for complex tasks, driving efficiency and customer satisfaction.

How quickly can AI Phone Agents be deployed?

Deployment takes under 5 minutes—configure your business logic, connect existing phone systems, and launch intelligent inbound call handling without code.

Can AI Phone Agents integrate with existing systems?

Yes. AI Phone Agents integrate seamlessly with VoIP providers, CRMs, and enterprise telephony platforms via secure APIs, ensuring continuity of your current infrastructure.

Do AI Phone Agents support 24/7 coverage?

Absolutely—our AI Phone Agents never sleep. They provide perpetual inbound call coverage, ensuring every caller is answered instantly, anytime.

How is customer data secured?

We employ end-to-end encryption, SOC-2 compliance, and ISO-certified data centers to safeguard all voice interactions and caller information.

Can I customize call workflows?

Yes. Configure escalation rules, routing logic, and personalized call scripts through an intuitive, no-code interface to match your business requirements.