Lacy.ai — Autonomous AI Phone Agents

AI-Driven Follow-Ups Across Voice, SMS, Email

Lacy.ai transforms customer engagement through autonomous AI Phone Agents that initiate timely follow-ups and trigger personalized SMS, email, and social workflows. Designed for scale, the platform ensures every lead, prospect, or customer receives consistent, relevant communication, without human intervention.

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CRM-Integrated, Performance-Driven Automation

Lacy.ai integrates seamlessly with your CRM and business tools, powering automated follow-ups that log activity, prioritize leads, and refine messaging using real-time data.

Automated CRM-Driven Follow-Ups

Sync AI Phone Agent activity with platforms like Salesforce, HubSpot, and ServiceTitan, logging calls, updating records, and triggering next-step communications automatically.

Intelligent Lead Scoring & Prioritization

Use AI to evaluate engagement across channels, assigning lead scores that help your team focus on the most promising opportunities.

Engagement Metrics & Analytics

Track open rates, response times, and engagement patterns, using AI to refine follow-up strategies and improve campaign outcomes.

Continuous Optimization Through Machine Learning

Identify trends and adapt messaging based on historical data and live interactions—automatically improving performance over time.

Secure, Compliant Follow-Up Execution

Automate follow-up while meeting regulatory standards—managing opt-ins, consent records, and message content within your compliance framework.

Experience an AI Phone Agent Before You Commit

Create your free account to hear a live AI phone agent—fast, human-like, and built for real business calls.

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Try it yourself

Experience how our AI agents handle real conversations with customers. Create your free account now to see it in action.

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Deploy Your First AI Phone Agent in 3 Steps

1

Create Your Agent

Select tone, goal, and use case for your AI phone agent.

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2

Build Workflow

Drag-and-drop logic, scheduling, and CRM sync capabilities.

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3

Activate with a Number

Use 10 free minutes to test instantly. Buy minutes to go live.

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  • 100% platform access
  • Only pay when you're ready to deploy
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Free Build & test with 10 free minutes
$0
Core 1 agent, inbound only
$99/mo
Pro+ 25 agents, CRM sync
$299/mo
Business+ Unlimited agents, multilingual
$499/mo
Enterprise Custom developed solutions
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FAQs: AI Phone Agents Answering Inbound Calls

What are AI Phone Agents?

AI Phone Agents are intelligent, cloud-based voice assistants that automatically answer and manage inbound calls using natural-language understanding and enterprise-grade algorithms.

How do AI Phone Agents handle inbound calls?

Upon connection, the AI Phone Agent greets callers, interprets intent, and routes or resolves inquiries in real time—simulating a human conversation with tone and context awareness.

What are the benefits of inbound call automation?

Automating inbound calls reduces hold times, increases first-call resolution, and frees human agents for complex tasks, driving efficiency and customer satisfaction.

How quickly can AI Phone Agents be deployed?

Deployment takes under 5 minutes—configure your business logic, connect existing phone systems, and launch intelligent inbound call handling without code.

Can AI Phone Agents integrate with existing systems?

Yes. AI Phone Agents integrate seamlessly with VoIP providers, CRMs, and enterprise telephony platforms via secure APIs, ensuring continuity of your current infrastructure.

Do AI Phone Agents support 24/7 coverage?

Absolutely—our AI Phone Agents never sleep. They provide perpetual inbound call coverage, ensuring every caller is answered instantly, anytime.

How is customer data secured?

We employ end-to-end encryption, SOC-2 compliance, and ISO-certified data centers to safeguard all voice interactions and caller information.

Can I customize call workflows?

Yes. Configure escalation rules, routing logic, and personalized call scripts through an intuitive, no-code interface to match your business requirements.