Lacy.ai — Autonomous AI Phone Agents

AI Phone Agents for Every Customer Call.

Lacy.ai’s autonomous AI phone agents transform inbound and outbound voice operations, responding in real time, routing with precision, and scaling effortlessly. Built for reliability, speed, and human-like interaction, these agents reduce operational overhead while ensuring every call is answered.

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Designed for Scale. Built for Precision.

Whether you handle hundreds or thousands of calls per day, Lacy’s AI infrastructure is engineered to adapt. Our phone agents support high-volume operations with real-time learning, layered reasoning, and deep tool integration.

Human-Like Conversations, Powered by AI

Lacy combines large language models with domain-specific logic to interpret nuance, respond naturally, and deliver relevant, context-aware responses.

Real-Time Intent Detection

Understand why customers are calling. Our AI dynamically interprets speech patterns, sentiment, and context to resolve issues faster and smarter.

Workflow Automation from First Ring to Follow-Up

Trigger workflows based on live calls, send follow-ups, log notes, and create tasks, all without lifting a finger.

Scalable Infrastructure for Growing Teams

As your business expands, Lacy scales with you. Handle peak seasons, campaign spikes, or enterprise-level volume with ease.

Real-Time Intent Detection & Response

Identify caller needs instantly using advanced speech recognition and intent modeling. Calls are routed or resolved based on real-world urgency, sentiment, and context.

Experience an AI Phone Agent Before You Commit

Create your free account to hear a live AI phone agent—fast, human-like, and built for real business calls.

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Try it yourself

Experience how our AI agents handle real conversations with customers. Create your free account now to see it in action.

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Deploy Your First AI Phone Agent in 3 Steps

1

Create Your Agent

Select tone, goal, and use case for your AI phone agent.

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2

Build Workflow

Drag-and-drop logic, scheduling, and CRM sync capabilities.

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3

Activate with a Number

Use 10 free minutes to test instantly. Buy minutes to go live.

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  • Only pay when you're ready to deploy
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Free Build & test with 10 free minutes
$0
Core 1 agent, inbound only
$99/mo
Pro+ 25 agents, CRM sync
$299/mo
Business+ Unlimited agents, multilingual
$499/mo
Enterprise Custom developed solutions
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FAQs: AI Phone Agents Answering Inbound Calls

What are AI Phone Agents?

AI Phone Agents are intelligent, cloud-based voice assistants that automatically answer and manage inbound calls using natural-language understanding and enterprise-grade algorithms.

How do AI Phone Agents handle inbound calls?

Upon connection, the AI Phone Agent greets callers, interprets intent, and routes or resolves inquiries in real time—simulating a human conversation with tone and context awareness.

What are the benefits of inbound call automation?

Automating inbound calls reduces hold times, increases first-call resolution, and frees human agents for complex tasks, driving efficiency and customer satisfaction.

How quickly can AI Phone Agents be deployed?

Deployment takes under 5 minutes—configure your business logic, connect existing phone systems, and launch intelligent inbound call handling without code.

Can AI Phone Agents integrate with existing systems?

Yes. AI Phone Agents integrate seamlessly with VoIP providers, CRMs, and enterprise telephony platforms via secure APIs, ensuring continuity of your current infrastructure.

Do AI Phone Agents support 24/7 coverage?

Absolutely—our AI Phone Agents never sleep. They provide perpetual inbound call coverage, ensuring every caller is answered instantly, anytime.

How is customer data secured?

We employ end-to-end encryption, SOC-2 compliance, and ISO-certified data centers to safeguard all voice interactions and caller information.

Can I customize call workflows?

Yes. Configure escalation rules, routing logic, and personalized call scripts through an intuitive, no-code interface to match your business requirements.