Lacy.ai — Autonomous AI Phone Agents

AI Phone Agents That Power End-to-End Workflow Automation

Lacy.ai enables businesses to automate communication and operational workflows from a single, intelligent AI phone interaction. Trigger SMS, email, CRM updates, and social actions automatically, streamlining customer journeys and internal processes without human intervention.

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Operational Automation That Scales With You

Lacy.ai aligns your customer operations with scalable automation, enabling your team to handle high-volume activity with precision, insight, and minimal overhead.

Multi-Channel Engagement Automation

Automatically launch communications across phone, SMS, email, and social platforms, ensuring unified messaging without fragmentation.

Streamlined Workflow Execution

Trigger task assignments, lead updates, CRM record changes, or internal notifications the moment a call ends, keeping systems in sync and teams aligned.

Customer Sentiment & Intent Analysis

Extract actionable insights from AI calls to determine tone, urgency, and conversion potential, informing downstream workflows and human follow-up.

Adaptive AI Logic and Custom Modules

Define flexible automation logic and tailor AI behavior to meet unique business needs—ensuring workflows reflect your rules, not someone else’s template.

AI-Powered Compliance and Audit Trail

Maintain audit-ready records of AI-triggered actions, communication sequences, and workflow logic, ensuring compliance with data and privacy regulations.

Experience an AI Phone Agent Before You Commit

Create your free account to hear a live AI phone agent—fast, human-like, and built for real business calls.

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Try it yourself

Experience how our AI agents handle real conversations with customers. Create your free account now to see it in action.

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Deploy Your First AI Phone Agent in 3 Steps

1

Create Your Agent

Select tone, goal, and use case for your AI phone agent.

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2

Build Workflow

Drag-and-drop logic, scheduling, and CRM sync capabilities.

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3

Activate with a Number

Use 10 free minutes to test instantly. Buy minutes to go live.

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  • Only pay when you're ready to deploy
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Free Build & test with 10 free minutes
$0
Core 1 agent, inbound only
$99/mo
Pro+ 25 agents, CRM sync
$299/mo
Business+ Unlimited agents, multilingual
$499/mo
Enterprise Custom developed solutions
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FAQs: AI Phone Agents Answering Inbound Calls

What are AI Phone Agents?

AI Phone Agents are intelligent, cloud-based voice assistants that automatically answer and manage inbound calls using natural-language understanding and enterprise-grade algorithms.

How do AI Phone Agents handle inbound calls?

Upon connection, the AI Phone Agent greets callers, interprets intent, and routes or resolves inquiries in real time—simulating a human conversation with tone and context awareness.

What are the benefits of inbound call automation?

Automating inbound calls reduces hold times, increases first-call resolution, and frees human agents for complex tasks, driving efficiency and customer satisfaction.

How quickly can AI Phone Agents be deployed?

Deployment takes under 5 minutes—configure your business logic, connect existing phone systems, and launch intelligent inbound call handling without code.

Can AI Phone Agents integrate with existing systems?

Yes. AI Phone Agents integrate seamlessly with VoIP providers, CRMs, and enterprise telephony platforms via secure APIs, ensuring continuity of your current infrastructure.

Do AI Phone Agents support 24/7 coverage?

Absolutely—our AI Phone Agents never sleep. They provide perpetual inbound call coverage, ensuring every caller is answered instantly, anytime.

How is customer data secured?

We employ end-to-end encryption, SOC-2 compliance, and ISO-certified data centers to safeguard all voice interactions and caller information.

Can I customize call workflows?

Yes. Configure escalation rules, routing logic, and personalized call scripts through an intuitive, no-code interface to match your business requirements.