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Lacy.ai enables businesses to automate post-call engagement by triggering review requests, customer surveys, and reputation workflows. AI Phone Agents initiate timely, personalized follow-ups across voice, SMS, email, and social channels—helping organizations build credibility, capture insights, and strengthen customer relationships at scale.
You're 3 clicks away from your first AI phone agent.
Create My Free AccountWith Lacy.ai, every inbound or outbound call can automatically launch targeted workflows—sending review requests, capturing feedback, and enhancing visibility across review platforms like Google, Yelp, and Trustpilot.
Initiate post-call review requests via SMS, email, or voice, automatically directing customers to preferred platforms at the right moment.
Adjust messaging and tone based on interaction quality or customer sentiment, ensuring each request feels natural, relevant, and timely.
Coordinate review requests and reminders across SMS, email, and voice, maximizing the likelihood of positive feedback across platforms.
AI identifies optimal follow-up windows—engaging customers when they are most likely to leave satisfied, high-quality reviews.
Go beyond requests, Lacy.ai enables businesses to trigger surveys, detect sentiment, and escalate feedback to human teams before it impacts public perception.
Analyze tone, keywords, and call outcomes to gauge customer sentiment, automatically tagging interactions for review or escalation.
Use AI to recommend tailored responses for both positive and negative feedback, ensuring consistent tone and brand alignment.
Log review request activity, sentiment data, and customer history directly into your CRM, streamlining tracking and follow-up.
Automatically route dissatisfied customer responses to live agents for proactive resolution, before they result in public reviews.
Trigger notifications based on sentiment shifts or keyword patterns, giving your team time to act before brand risks surface.
Create your free account to hear a live AI phone agent—fast, human-like, and built for real business calls.
Experience how our AI agents handle real conversations with customers. Create your free account now to see it in action.
Call This Agent NowSelect tone, goal, and use case for your AI phone agent.
Drag-and-drop logic, scheduling, and CRM sync capabilities.
Use 10 free minutes to test instantly. Buy minutes to go live.
