Lacy.ai — Autonomous AI Phone Agents

AI Phone Agents for Hotels & Hospitality

Lacy.ai’s AI Phone Agents answer every guest call, handle reservations, and provide instant support, ensuring your hotel or hospitality business never misses a booking.

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Benefits of Lacy.ai for Hotels & Hospitality

AI Phone Agents improve guest experience, increase booking rates, and lower front-desk workload while ensuring no opportunity slips away.

More Direct Bookings

Convert more calls into confirmed reservations without relying solely on OTAs.

Reduced Staffing Costs

Free up front-desk teams by automating routine calls and inquiries.

Seamless PMS & CRM Integration

Integrates with hotel property management systems and CRMs for accurate reservations.

Peak Season Coverage

Handle high call volumes during holidays, conferences, and travel seasons without hiring extra staff.

Actionable Guest Data

Track reservation trends, guest requests, and call insights in real time.

Experience an AI Phone Agent Before You Commit

Create your free account to hear a live AI phone agent—fast, human-like, and built for real business calls.

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Try it yourself

Experience how our AI agents handle real conversations with customers. Create your free account now to see it in action.

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Deploy Your First AI Phone Agent in 3 Steps

1

Create Your Agent

Select tone, goal, and use case for your AI phone agent.

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2

Build Workflow

Drag-and-drop logic, scheduling, and CRM sync capabilities.

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3

Activate with a Number

Use 10 free minutes to test instantly. Buy minutes to go live.

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Create Now. Pay Only When You Go Live.

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  • Free call minutes when you create account
  • 100% platform access
  • Only pay when you're ready to deploy
Start For Free
Solo ≤25 Calls/Month
$9.99
Core 1 agent, inbound only
$99/mo
Pro+ 25 agents, CRM sync
$299/mo
Business+ Unlimited agents, multilingual
$499/mo
Enterprise Custom developed solutions
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FAQs: AI Phone Agents Answering Inbound Calls

What are AI Phone Agents?

AI Phone Agents are intelligent, cloud-based voice assistants that automatically answer and manage inbound calls using natural-language understanding and enterprise-grade algorithms.

How do AI Phone Agents handle inbound calls?

Upon connection, the AI Phone Agent greets callers, interprets intent, and routes or resolves inquiries in real time—simulating a human conversation with tone and context awareness.

What are the benefits of inbound call automation?

Automating inbound calls reduces hold times, increases first-call resolution, and frees human agents for complex tasks, driving efficiency and customer satisfaction.

How quickly can AI Phone Agents be deployed?

Deployment takes under 5 minutes—configure your business logic, connect existing phone systems, and launch intelligent inbound call handling without code.

Can AI Phone Agents integrate with existing systems?

Yes. AI Phone Agents integrate seamlessly with VoIP providers, CRMs, and enterprise telephony platforms via secure APIs, ensuring continuity of your current infrastructure.

Do AI Phone Agents support 24/7 coverage?

Absolutely—our AI Phone Agents never sleep. They provide perpetual inbound call coverage, ensuring every caller is answered instantly, anytime.

How is customer data secured?

We employ end-to-end encryption, SOC-2 compliance, and ISO-certified data centers to safeguard all voice interactions and caller information.

Can I customize call workflows?

Yes. Configure escalation rules, routing logic, and personalized call scripts through an intuitive, no-code interface to match your business requirements.