Lacy.ai — Autonomous AI Phone Agents

Multilingual AI Phone Agents

Lacy.ai enables global communication through AI Phone Agents that understand, speak, and respond in over 100 languages and dialects. Deliver voice-led, multilingual conversations at scale, while triggering follow-up workflows via SMS, email, and CRM systems for truly seamless engagement.

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Integrated, Scalable Multilingual AI Workflows

From the first call to the final follow-up, Lacy.ai powers multilingual automation that connects to your CRM, email, SMS, and support systems—ensuring continuity across every language and touchpoint.

Omnichannel Multilingual Automation

Trigger SMS, email, or CRM workflows based on voice interactions in any supported language, enabling end-to-end communication across platforms like Twilio, SendGrid, and Salesforce.

AI Language Processing for Workflow Accuracy

Ensure culturally relevant, context-aware communication across systems by processing intent, tone, and language preferences through AI.

Multilingual CRM Logging & Lead Management

Automatically log multilingual interactions and language preferences in your CRM, enabling personalized outreach and accurate customer records.

Multi-Language Conversational Routing

Direct calls to AI agents pre-configured for specific languages or regions, ensuring clarity, speed, and relevance in every customer interaction.

Continuous AI Language Optimization

Adapt speech patterns, vocabulary, and dialects over time using customer feedback, real-time analytics, and precision testing to maintain linguistic accuracy at scale.

Experience an AI Phone Agent Before You Commit

Create your free account to hear a live AI phone agent—fast, human-like, and built for real business calls.

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Try it yourself

Experience how our AI agents handle real conversations with customers. Create your free account now to see it in action.

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Deploy Your First AI Phone Agent in 3 Steps

1

Create Your Agent

Select tone, goal, and use case for your AI phone agent.

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2

Build Workflow

Drag-and-drop logic, scheduling, and CRM sync capabilities.

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3

Activate with a Number

Use 10 free minutes to test instantly. Buy minutes to go live.

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  • Free call minutes when you create account
  • 100% platform access
  • Only pay when you're ready to deploy
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Free Build & test with 10 free minutes
$0
Core 1 agent, inbound only
$99/mo
Pro+ 25 agents, CRM sync
$299/mo
Business+ Unlimited agents, multilingual
$499/mo
Enterprise Custom developed solutions
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FAQs: AI Phone Agents Answering Inbound Calls

What are AI Phone Agents?

AI Phone Agents are intelligent, cloud-based voice assistants that automatically answer and manage inbound calls using natural-language understanding and enterprise-grade algorithms.

How do AI Phone Agents handle inbound calls?

Upon connection, the AI Phone Agent greets callers, interprets intent, and routes or resolves inquiries in real time—simulating a human conversation with tone and context awareness.

What are the benefits of inbound call automation?

Automating inbound calls reduces hold times, increases first-call resolution, and frees human agents for complex tasks, driving efficiency and customer satisfaction.

How quickly can AI Phone Agents be deployed?

Deployment takes under 5 minutes—configure your business logic, connect existing phone systems, and launch intelligent inbound call handling without code.

Can AI Phone Agents integrate with existing systems?

Yes. AI Phone Agents integrate seamlessly with VoIP providers, CRMs, and enterprise telephony platforms via secure APIs, ensuring continuity of your current infrastructure.

Do AI Phone Agents support 24/7 coverage?

Absolutely—our AI Phone Agents never sleep. They provide perpetual inbound call coverage, ensuring every caller is answered instantly, anytime.

How is customer data secured?

We employ end-to-end encryption, SOC-2 compliance, and ISO-certified data centers to safeguard all voice interactions and caller information.

Can I customize call workflows?

Yes. Configure escalation rules, routing logic, and personalized call scripts through an intuitive, no-code interface to match your business requirements.