Turn sales calls into qualified next steps.

Most sales teams do not lose revenue because the phone never rings. They lose revenue because the right call was missed, the lead was not qualified, the estimate was not followed up, the appointment was not booked, the CRM was not updated, or the commercial account request sat too long.

The AI Phone Agent answers, qualifies, captures, books, follows up, and syncs the opportunity.

The AI Phone Agent answers inbound, overflow, after-hours, or campaign-related calls in your brand voice.

Lacy.ai determines whether the caller needs an estimate, inspection, appointment, quote, service plan, commercial account support, repeat order, or callback.

The AI Phone Agent captures the information your sales team needs before the handoff.

The caller can be routed into an appointment workflow, estimate workflow, callback task, commercial account path, sales notification, or CRM update.

Lacy.ai can capture lead source, service type, project details, urgency, timeline, appointment interest, call outcome, and follow-up need.

Lacy.ai can help update the CRM, notify sales, create tasks, trigger follow-up, send confirmations, and support reporting.

Example workflow. Actions depend on connected systems and configured business rules.

It is the process of using AI Phone Agents to capture, qualify, route, and follow up on sales opportunities.

Sales AI Phone Agent automation helps service businesses handle the phone conversations that turn interest into pipeline. Lacy.ai can answer inbound sales calls, qualify customer intent, capture project or service details, route urgent opportunities, book appointments, recover missed calls, follow up on open estimates, and update CRM records.

A lead that waits is a lead at risk. A missed call may become a competitor’s booked job. An open estimate without follow-up becomes unfinished revenue.

Instead of relying only on manual callbacks, voicemail, sticky notes, or inconsistent CRM updates, Lacy.ai helps make sales call handling more structured.

Lacy.ai is focused on service businesses where phone calls create revenue.

Lacy.ai can help answer and qualify calls for roofing, HVAC, plumbing, electrical, pest control, garage doors, landscaping, restoration, remodeling, flooring, windows, and other appointment-driven service businesses.

Lacy.ai helps with commercial accounts, delivery requests, recurring orders, dispatch-heavy operations, property management calls, facility service needs, and high-volume business customer communication.

Better sales intake creates better conversion.

Sales teams do not need more vague call notes. They need structured lead context that helps them prioritize, respond, and close. Lacy.ai helps capture who called, what they need, where the job is, how urgent it is, what service category applies, and what next step was requested.

Not every call needs the same handoff.

Some callers are ready to book. Some need an estimate. Some are comparing options. Some are commercial accounts. Some are support calls. Some are outside your service area. Lacy.ai helps qualify and categorize sales calls so your team can focus attention where it matters.

The estimate is not the finish line.

Many Home Services and B2B Services companies lose revenue after the estimate is sent. Lacy.ai can support outbound follow-up workflows that call customers, ask if they have questions, capture objections, confirm interest, and route next steps back to sales.

Because revenue does not come from the call. Revenue comes from what happens next.

The lead called. The customer had intent. The estimate was requested. The appointment was possible. The commercial account needed help. The quote needed follow-up. But the next step did not happen fast enough.

A ringing phone is not revenue. A qualified lead, booked appointment, followed-up estimate, repeat order, or commercial account opportunity is where revenue begins. Lacy.ai helps more sales calls reach that point.

Built like SaaS. Launched with a team behind you.

Lacy.ai is more than an AI answering service for sales teams. It is an AI Phone Agent platform supported by an implementation team that helps configure sales workflows around how your Home Services or B2B Services company actually operates.

Lacy.ai gives sales teams the platform to run AI Phone Agents and move calls into action.

Configure voice, sales qualification questions, appointment logic, routing behavior, objections, and brand instructions.

Review summaries, transcripts, recordings, sales outcomes, variables, appointment interest, and follow-up needs.

Trigger CRM updates, appointment requests, callback tasks, estimate follow-up, commercial routing, and sales notifications.

Move lead details, service intent, business name, service address, urgency, appointment interest, and call summaries into records.

Track sales call volume, qualified leads, appointment requests, missed call recovery, estimate follow-up, and conversion signals.

Lacy.ai helps Home Services and B2B Services teams answer more sales calls, qualify more leads, book more appointments, follow up on estimates, support commercial accounts, and move every customer conversation into action.