AI Phone Agents
for Every Customer
Call
Lacy.ai gives your business AI phone agents that answer calls, qualify leads, book appointments, and trigger workflows in real time, 24/7, at any scale.
Listen to a Real
Customer Call
Hear how a Lacy.ai AI phone agent handles a real business conversation with no script, no actors, no staged environment.
Customer information redacted for privacy. Call conducted on live production system.
What Are AI Phone Agents?
AI phone agents answer and place business calls without a live human on every conversation. They greet callers, understand intent, qualify leads, collect structured data, schedule appointments, and follow up through connected systems.
For growing businesses, they reduce missed opportunities, improve speed to lead, and create a consistent customer experience across inbound, outbound, and after-hours calls.
Lacy.ai is the AI voice layer between your customers and your business systems , turning every call into a structured workflow.
How Lacy.ai Answers, Qualifies,
Books, and Follows Up
From first ring to follow-up workflow. Every step is automated, every opportunity captured.
Answer Every Call, 24/7
AI phone agents answer during business hours, after hours, weekends, and holidays , at any call volume, zero missed rings.
Qualify Leads in Real Time
Ask the right questions, capture customer intent, identify service needs, and route each opportunity based on your business rules.
Book Appointments Faster
Connect to scheduling workflows so qualified callers move from interest to confirmed appointment without waiting for a callback.
Trigger Workflows Automatically
After each call, trigger CRM updates, SMS notifications, email follow-ups, internal alerts, and scheduling actions, instantly.
Everything You Need to
Run AI Phone at Scale
Configure agents, build workflows, review every call, and track performance in one place.
Built for Inbound, Outbound,
and Workflow Automation
Inbound Call Automation
Answer customer calls, route requests, qualify leads, collect details, and help customers take action , no hold queues.
Learn moreOutbound AI Phone Agents
Follow up with leads, confirm appointments, reconnect with customers, and run campaign-based outreach at any scale.
Learn moreAppointment Scheduling
Help callers move from interest to booked appointment through connected scheduling workflows , no callbacks needed.
Learn moreCRM Sync
Capture call outcomes and sync structured voice data with your CRM, customer records, and internal systems after every call.
Learn moreSimple, Scalable Pricing
Start with an AI phone agent that can grow with your business, call volume, and automation needs , no enterprise contracts.
See pricingWorkflow Triggers
After every call, fire SMS alerts, email sequences, internal notifications, and custom automations to your existing stack.
Learn moreAI Phone Agent FAQs
An AI phone agent answers or places business calls without a live human, speaking with customers, qualifying leads, and triggering follow-up actions automatically.
Yes. Lacy.ai answers inbound calls, understands intent, collects details, and moves customers to the right next step in real time.
Yes. Lacy.ai supports outbound calling for lead follow-up, appointment reminders, customer outreach, and campaign-based calling at any scale.
Yes. Lacy.ai qualifies callers and connects to scheduling workflows so customers move from phone call to booked appointment without any human intervention.
Lacy.ai captures call data and triggers workflows that update your CRM, internal systems, and customer records automatically after every call.
Lacy.ai reduces missed calls, responds faster, qualifies more leads, and automates follow-up after every call, turning phone volume into revenue.
See it live in 20 minutes
No commitment. No credit card. See Lacy.ai live in your business.